Welcome to Hesabe!
When you install the App, we are automatically able to access certain types of information, pertains to shopify scope/permission of read_payment_gateways, write_payment_gateways, and write _payment_sessions, from your Shopify account.
The shopify stores send the payment request to Hesabe App with generated session information. Hesabe will process the payment and informs transaction status.
To process a refund, Shopify makes an HTTP call to Hesabe app, Hesabe will process the refund request.
The app process the authorize transaction and later capture the payment with a generated session.
Additionally, we collect the following types of personal information from you once you have installed the App:
1. Civil id, company registration, proof of authorised signatory and bank account number.
2. Information about you and others who may access the App on behalf of your store, such as your mobile number and email id may be stored by Hesabe if merchant and buyer opt for tokenisation.
3. Information about the individual who visit your store and access our app for payment, such as IP address and web browser details.
We use the personal information that are collected from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App;
We do not share any personal information collected with any third parties
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Collected buyer information will not be used in anyway other than above mentioned purposes.
Data Retention: - when you process payment through our app, we save your payment information (NOT card related data) will be retained for a year or as applicable by law.
Contact Us: - For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below: